Casino Terms & Conditions
Effective as of 01/05/2018
Casino Game Rules
The following rules govern the end user’s use of all betin Colombia’s
interactive games betting products and services offered via the “Casino” tab
of betin.co. They form part of the betin Colombia’s General Terms &
Conditions, which apply to all the Games and which the customer must accept
upon registering for any of the Games. In the case of any inconsistency
between the General Terms and Conditions and any of these Casino Rules, the
General Terms and Conditions shall prevail.
All bets on the Games (“Games Bets”) accepted by the betin are subject to
these Casino Rules. Throughout the Casino Rules, references to “we”, “our”,
or “us” refer to the betin and references to “the customer”, “you” or “your”
refer to the end user.
Valid Games Bets
A Games Bet is deemed accepted only when betin Colombia has allocated an
identification number (a “Bet ID” or “Slip ID”) to it. Valid game bets can only
be made using the provided website and game interfaces.
If you wish to view details of your Games Bets at any time, you may check the
Bet List available within the relevant Game.
A ‘Draw’ is the selection of a result for a game on a random basis.
Draw On Demand Games – A game where the result is unique to each player
(eg Slot Machines and Roulette).
If connection is lost whilst playing a single-stage Draw On Demand game (eg
Roulette), the game will be completed automatically for you.
If connection is lost whilst playing a multi-stage Draw On Demand game (eg a
slot machine that has a bonus round), if the game is in an early stage (pre
bonus round or during bonus round), where possible your game details will be
retained so that you can log back in and continue play. If the game was in a
final game stage (a normal spin or final bonus round decision for instance) the
game will be completed automatically and the result will be displayed in your
If, for technical reasons it is not possible to allow game play to continue on
your return, in the case of an unfinished game with decision making, where
possible the game will be updated to a stage in which you can continue with
the decision making through to completion.
When connection is lost during a Draw On Demand game, only the current
game is handled. If Auto Play was used by the customer to specify further
games, the pending games will be cancelled. No funds will be removed from
the customer’s account in relation to the cancelled pending games.
To play the Games for fun, select the Play for Fun option. You will then be able
to play with virtual money. All winnings or losses will also be virtual. The
Demo game is identical to the real-money game in functionality and uses the
same approved Random Number Generator.
In the unlikely event of a Games Bet being declared void, your original stake
will be returned. Malfunction voids all pays and play.
Any technical malfunction of any sort, including but not exclusively software,
hardware or connection malfunction, will result in all affected Games Bets
being declared void, irrespective of any indicative result.
Furthermore we reserve the right to declare a Games Bet to be void if:
• Only partial or incorrect bet details are available.
• We have any suspicion that the customer is participating in fraud,
collusion, money laundering or other illegal activities.
• We believe the customer to be under the age of 18 or below the legal
age required for gambling in his or her jurisdiction.
• Acceptance of the bet would exceed the specific game’s maximum
• Acceptance of the bet would be below the specific game’s minimum
• The stake amount is not available in the customer’s account.
• An error (human or otherwise) or system failure results in incorrect
odds being used.
• Technical faults such as communication failures, defects, interruptions,
delays, viruses, denial of service attacks, or data corruption occur; or
if a technical defect produces excessive or irregular winnings.
Should a bet be settled incorrectly due to error (human or otherwise) or
system failure, the settlement will be deemed as invalid and will be reversed.
Should the customer have insufficient funds in their account to allow this, the
customer will be required to return the necessary amount to the Operator.
Specific Game Rules
The rules pertaining to specific games: Gameplay, Odds, Likelihood of winning
etc are all clearly defined in those specific games’ Rules sections in this site.
Changes to these rules
The betin Colombia reserves the right to change any of these Games and
Casino Betting Rules (including any Specific Game Betting Rules) at any time in
accordance with the General Terms & Conditions.